Frequently Asked Questions

1. How can I create an account ?
To create an account, simply click on the "Sign Up" or "Register" button on our website's homepage. Fill in the required information such as your name, email address, and password. Once submitted, you will receive a confirmation email with further instructions.

2. How do I place an order? To place an order, follow these steps:

◦ Browse our product catalog and select the desired item.
◦ Click on the "Add to Cart" button or just click “Buy with one click”  and fill in the form given. The vendor will      contact you.
◦ Review your shopping cart and click on "Proceed to Checkout."
◦ Provide the necessary shipping details.
◦ Review your order summary and click on "Place Order" to confirm.

3. How can I contact your customer support? 

Our customer support team is available to assist you. You can reach us through email at soko@makueni.go.ke or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.

4. How can I change my account details (Names, emails and contact details)?

 You can update your account details by logging in and accessing the "My Account" section. From there, you can edit your personal information, including email address, shipping address, and other relevant details.